Frequently Asked Questions
Most people know their garbage cans are dirty, but they don't understand the dangers of long-term buildup of microorganisms, viruses and harmful bacteria that happens over time. This can also attract pests and rodents to scavenge your garbage cans. We recommend cleaning your cans at least once a month.
We do a MUCH better job, and without using chemicals. We use extremely hot water (180 degrees) which kills germs, under very high pressure. We use far less water and the dirty water is collected and disposed of properly and safely.
Our dual pressure washer system is what keeps your cans clean and sanitized. First, the hydraulic lift places your stinky cans above our pressurized spray head. Clean water then travels from one of our 200-gallon tanks into our water heater. The water then passes from the water heater and into the cleaning unit. From there the water shoots out at 190 degrees Fahrenheit, at a pressure of 3800 psi and on a 360-degree rotation to get in all of those disgusting corners. All of the water used runs back into our double filtration system to collect all of the debris. The dirty water is then pumped back into a separate 200-gallon water tank. That water is then properly disposed of at a waste station following all of the cleans. There is a separate handheld power washer attached for cleaning the exterior of the cans to catch any wastewater.
We service cans the day after your trash and recycle have been picked up. A customer support representative will confirm your start date depending on your community’s route.
On occasions, some cans are EXTREMELY dirty. It can take a few cleanings to fully remove the built-up grime from these cans that haven't been cleaned in several years.Please note that some stains, such as paint or dried tar cannot be removed completely by our cleaning services.
Yes, 100%! This process uses substantially less water than if you were to clean your own bin using your garden hose. Our cleaning process only uses clean water that is heated to 180 degrees and we run our machine at 3500psi which helps blast the dirty right off your can. We do use an eco-friendly and biodegradable degreaser on the initial clean but all of the ingredients are natural and environmentally safe. All wastewater and debris are properly disposed of on a daily basis.
No. We do use an eco- friendly, biodegradable deodorizer that contains natural essential oils to effectively neutralize odors. On occasion (and often for first time bin cleaning) we may also use a biodegradable degreaser
Yes! Due to the high demand for our services, it often makes sense for our bin cleaning to be included in your neighborhood's HOA program. Please Contact Us for more details.
On a first time clean we use around 2.5-3 gallons of fresh water, on a repeat clean we use just under 1 gallon of water.
No, We use state-of-the-art, customized equipment that uses high pressure, high heat water that kills germs without using chemicals for an eco-friendly clean.
Yes! We love to encourage the gift of clean garbage cans! As long as the recipient is within our cleaning routes, we are happy to help you spread the love. Please contact us at [email protected]
Yes, we carry comprehensive commercial coverage and liability
Absolutely! Just give us a call and our team can help you out.
With the volume of business, and routes scheduled in different communities on particular days, we cannot reschedule your service. You will receive a text and email the day before we come to service your cans. We realize that things come up, so up to twice a year, if you contact us the day before your service, we can refund your account.
However, if one of our techs arrive at your home and your cans cannot be serviced you will NOT receive a refund.
After 12 consecutive months, you can call us direct on 910-777-4394 or email us at [email protected] and we will take care of canceling your service.
All of your information collected will be kept private and only used by Citrus Cans. We will only contact you through email or text regarding your account with Citrus Cans and will not share any of your personal information we collect.